Last Updated: July 23, 2025 | Effective Immediately
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name www.towmigo.com ("Website"), including the related mobile site and mobile application (hereinafter referred to as "Platform").
The Platform is owned by TowMigo, a company incorporated under the laws of India with its registered office at noida Sector 22 201301 (hereinafter referred to as "Platform Owner", "we", "us", "our").
Welcome to TowMigo ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our towing and roadside assistance services ("Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner.
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
TowMigo provides professional 24/7 towing and roadside assistance services including but not limited to:
Due to the immediate and perishable nature of our services, TowMigo does not offer refunds once services have been rendered. This includes but is not limited to:
If you have any concerns about service quality, please contact us within 24 hours at support@towmigo.com.
This website and all payment processing are managed and operated by TowMigo. Payments are securely processed through authorized payment gateways including PhonePe, and all charges will appear under the name TowMigo or its registered payment partners.
As a user of our Services, you agree to:
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics.
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
TowMigo shall not be liable for:
Our maximum liability for any service claim is limited to the amount paid for that specific service.
In no event will the Platform Owner be liable for any indirect, consequential, incidental, special or punitive damages, including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of action or Rupees One Hundred (Rs. 100) whichever is less.
Our services may be subject to:
We reserve the right to refuse service at our discretion, particularly in unsafe conditions.
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information.
You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
We may modify these Terms at any time. The updated version will be posted on our website with a new "Last Updated" date. Your continued use of our Services constitutes acceptance of the modified Terms.
These Terms of Use can be modified at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in noida.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Noida.
By becoming an authorized TowMigo vendor, you agree to the following terms:
Either party may terminate this agreement with 30 days written notice. TowMigo reserves the right to immediately terminate vendors for:
For questions about these Terms or our services, please contact us:
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.